Help Center

Search

Store Information

Europe

Austria, Belgium, Croatia, Czechia, Denmark, Finland, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Luxembourg, Sweden, United Kingdom, Bulgaria

North America

Canada, United States (Except Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Rhode Island, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific), Mexico

Asia

Japan

Oceania

Australia

For additional information on shipping, please refer to our Shipping Policy at https://letwell.store/pages/shipping-policy.

Flash

  • It is not recommended to use high-speed sync mode together with TTL mode, because in TTL mode the flash will have a pre-flash, and in high-speed sync mode the flash works through rapid strobing, which causes the flash to miss during pre-flash and cannot accurately meter the subject
 

  • How to disable driver signature enforcement in Windows 11 - Baidu Experience

  • Long press the flash power button for two seconds to discharge

  • Canon R series cameras cannot send AF assist signals to the hot shoe, and can only use the camera's built-in AF assist light
 

  • If the flash is a single-contact flash, it is normal for the camera menu to show incompatibility. If the flash is a multi-contact flash, it means that the metal contacts may have poor contact or the firmware needs to be updated:

  • You can try to clean the metal contacts, insert the flash hot shoe tightly in place, and ensure the lock is tightened;

  • Visit the Godox official website to see if there is a latest firmware update

  • When installing the flash/trigger on the camera, Fuji cameras will force display TTL mode instead of manual mode, but this display difference on the camera has no effect on our flash/trigger functions. That is to say, when the trigger is set to M mode, the flash will follow M mode and can use the adjustment function normally.

  • Different models have different internal functional designs, so they will not work this way.

  • Canon R series mirrorless cameras do not support external autofocus and only allow the use of built-in autofocus.

  • Unlike some older DSLR cameras, Canon mirrorless cameras generally do not have a dedicated interface to connect external autofocus systems/modules. This is related to the principle of mirrorless cameras, and we currently have no solution.

  • By the way, the autofocus in the flash or trigger is correct, but you find that the camera has not activated the autofocus assist beam, this is because the camera already has correct autofocus. This is normal, this is how it works.

  • Enter Sony camera menu settings, find reset settings/factory reset, camera settings reset and initialization can solve it

  • No, can only replace the corresponding hot shoe interface for the camera

  • TTL mode flash will have one pre-flash and one main flash, check if the camera has turned on the red-eye reduction function

  • This way it will flash once more on top of the pre-flash and main flash in ttl mode, i.e. multiple flashes

  • This is because the lamp head is raised or the direction is changed, causing the on-camera lamp head and on-camera lamp body to not sense each other

  • First check whether the zoom in front of the on-camera light focal length display is showing A or M mark. A mark is automatic and will follow lens zoom, M mark is manual, no matter how the lens zooms, it will not change the on-camera light focal length.

  • During high-speed sync, the flash generally does rapid strobing which consumes more power than ordinary single flash, so recycling is relatively slower. During camera high-speed continuous shooting, the flash recycling cannot keep up, and there will be more missed flashes.

  • If it cannot be solved after restarting or turning off to cool down, it needs to be returned to the factory for repair

  • E1: Flash recycling system has a problem, cannot recycle and trigger, please restart, if it cannot be solved please repair

  • E2: Internal temperature is too high, please stop triggering for 10 minutes;

  • E3: Flash tube voltage at both ends is too high, please repair;

  • E9: Firmware upgrade error, please perform correct firmware upgrade

  • On-camera light shows E5 code - flash circuit abnormality, please repair

  • First please confirm whether the zoom in front of the on-camera light focal length display is "A" or "M"

  • "A" is auto zoom; "M" is manual zoom. Press Zm/C.Fn (first key), after seeing the focal length value flash, adjust the wheel until zoom shows "A".

  • Note: If focal length shows "---", you need to adjust the flash lamp head to 90°, >90° the lamp head and lamp body cannot sense each other, and will not display the focal length value.

  • Let the camera restore factory settings, then try using Godox products again

  • 1. External environment 2.4G signal interference (such as wireless base stations, 2.4G wifi routers, Bluetooth devices, etc.)

  • Please adjust the trigger's channel CH setting (recommended +10), find an interference-free channel to work, or turn off other 2.4G devices when working.

  • 2. Please confirm whether the flash has recycled or whether the recycling speed has kept up with the continuous shooting speed (flash ready indicator light is on), and is not in overheat protection or other abnormal states

  • Please lower the flash power level, if in TTL mode can try to change to M mode (TTL mode requires one pre-flash).

  • 3. Whether the trigger and flash are too close (distance

  • Turn off electronic front curtain

  • Fuji camera communication will change the flash power. The flash can increase or decrease by 0.1, but the camera is 0.3/0.7 or full stop, so there will be this change phenomenon, which currently cannot be improved.
 

  • Press and hold the buttons on both sides of RST for 2 seconds, the screen will display RESET
 

  • Canon and Nikon mirrorless camera series do not have commands to turn on external focus assist lights, so the automatic focus assist light function on the light/trigger cannot be used
 

  • The color temperature of on-camera flashes is fixed and cannot be adjusted, please set the camera white balance
 

  • Set the "Electronic Front Curtain" in the camera menu to "Off" state. (Mirrorless cameras with electronic front curtain sync also apply to similar situations)
 

  • Sony mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have focus assist signals, so these Sony hot shoe products do not have corresponding firmware adaptation and are temporarily incompatible with this function
 

  • Turn off electronic front curtain

  • X2TF trigger does not support in-camera mode adjustment. Direct on-camera flash can be adjusted

  • 1 Both transmitter and flash restore factory settings (X1T transmitter press and hold mode button while turning on, flash press and hold RST dual keys to restore factory settings)

  • 2 Trigger default state channel is CH1 with ABC three groups in ttl mode

  • After on-camera flash restores default, it needs to be set to 2.4g radio receive mode. Please press z button four times to enter flash slave mode (z button is the smaller button on the upper right of the power button). When flash is in slave mode, default channel is CH1 with group A (same channel can trigger, same channel and group can remotely control power and trigger flash, you can set channel and group on the flash yourself, just adjust to the same channel on the transmitter and set corresponding group power)

  • 3 Press test button on transmitter to trigger flash

  • 4 If it still cannot trigger flash, please separate trigger and flash by more than one meter, or turn on trigger's short-range mode (see short-range mode activation item)

  • The AF assist light turning on and off is controlled by the camera program through the camera hot shoe. In Sony's camera series, only DSLR (such as a99, a77II) type cameras send AF assist signals to the hot shoe end, while mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have such signal transmission. So whether AF assist function can be used depends on whether the camera firmware supports this function.

  • X1T-S upgraded to latest firmware custom item Fn-10, when set to 01, can make mirrorless (A9, A7 some models with camera firmware 4.0 and above) AF assist focus light turn on.

  • In TTL mode bounce flash, the camera flash system measures less light than direct flash, so the flash defaults to high power output, which causes the recycle speed to slow down;

  • TTL mode has one more pre-flash than M mode which also reduces recycle speed

  • The TYPE-C port on the flash is for firmware upgrade. There is a charging port on the battery, you need to remove the battery to charge

 

  • Check if the flash or trigger has recognized the camera icon; this situation is most likely caused by poor contact of the hot shoe contacts. It is recommended to clean the contacts or replace the hot shoe (It is also worth noting that: Godox on-camera flashes and triggers (2.4GX system) series except V350 and TT350 will not recognize and display the camera icon, other on-camera lights and triggers can display, which can be used to determine whether the light or trigger is communicating normally with the camera)

  • The flash may have entered self-protection mode due to continuous high-power use causing the lamp head to overheat. Check if there is an overheat warning indicator on the light

  • It may also be caused by aging of the flash tube after prolonged use

  • This phenomenon is mostly caused by abnormal communication between the flash and camera. Check if the flash or trigger displays a small camera icon (only V350 and TT350 do not display). If not displayed, it means there is a problem with the hot shoe and poor contact. It is recommended to clean the metal contacts or replace the hot shoe

  • Check if the firmware is the latest version

  • When the flash power reaches the minimum, "Lo" will flash for 3 seconds. If overexposed at this time, please reduce the camera related parameters
 

  • Because in high-speed sync mode the flash synchronizes with the flash through rapid strobing, the flash output power will be greatly reduced. V350 itself has low output power, so the brightness will be relatively weak in high-speed sync mode

 

  • Don't worry, V350C's functionality is not affected by this design difference.

  • Whether the "M" icon is displayed on the transmitter unit is irrelevant, because V350C can control three receiver units A/B/C groups anyway.

  • When V350C acts as a transmitter unit, it defaults to following the power output of the receiver unit in group A to sync flash.

  • If you don't want the transmitter unit's power output to be the same as the receiver unit in group A, there are two methods:

  • You can turn off V350C's flash or only use group A as the master unit without controlling any receiver units through group A.

  • Sony mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have focus assist signals, so these Sony hot shoe products do not have corresponding firmware adaptation and are temporarily incompatible with this function
 

  • Turn off electronic front curtain

  • The slave flash cannot be used when in master or slave mode
 

  • The TYPE-C port on the flash is for firmware upgrade. There is a charging port on the battery, you need to remove the battery to charge
 

  • Nikon cameras need to set the sync speed to auto FP mode in the camera menu, and the flash will automatically enable high-speed sync;

  • The flash needs to turn off rear curtain sync mode

  • High-speed continuous shooting mode needs to turn off high-speed sync mode and TTL mode, because in these two modes the flash recycle speed will be greatly reduced
 

  • The slave flash does not support high-speed sync mode, so it cannot sync flash in this mode

  • The high-speed sync button will not be displayed in slave mode, just set high-speed on the trigger
 

  • Fuji series all need to press SYNC in the camera menu flash settings to switch high-speed sync mode, rear curtain sync, etc.
 

  • High-speed sync mode is when the flash emits light in high-speed pulse form, its behavior is similar to a very bright continuous light source;

  • But when you use a slow shutter (such as 1/60s): This means the sensor receives this "continuous light" for a very long time;

  • Result: This is equivalent to opening a very bright light in a dark room, then shooting it with a 1/60 second shutter, instead of freezing it with a flash instant (such as 1/10000 second). The sensor receives an excessive amount of photons, causing the photo to be severely overexposed.

  • So it is only recommended to enable high-speed sync when you need to increase the shutter speed

  • There is a wireless setting in Sony camera settings that also needs to be in the off state to successfully trigger the on-camera flash
 

  • In master mode, set the M group to off
 

  • On TT685II, press the lock button for 2 seconds to unlock.

  • Set the "Electronic Front Curtain" in the camera menu to "Off" state. (Mirrorless cameras with electronic front curtain sync also apply to similar situations)

 

  • Sony mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have focus assist signals, so these Sony hot shoe products do not have corresponding firmware adaptation and are temporarily incompatible with this function
 

  • Turn off electronic front curtain

  • 1 Both transmitter and flash restore factory settings (X1T transmitter press and hold mode button while turning on, flash press and hold RST dual keys to restore factory settings)

  • 2 Trigger default state channel is CH1 with ABC three groups in ttl mode

  • After on-camera flash restores default, it needs to be set to 2.4g radio receive mode. Please press z button four times to enter flash slave mode (z button is the smaller button on the upper right of the power button). When flash is in slave mode, default channel is CH1 with group A (same channel can trigger, same channel and group can remotely control power and trigger flash, you can set channel and group on the flash yourself, just adjust to the same channel on the transmitter and set corresponding group power)

  • 3 Press test button on transmitter to trigger flash

  • 4 If it still cannot trigger flash, please separate trigger and flash by more than one meter, or turn on trigger's short-range mode (see short-range mode activation item)

  • The AF assist light turning on and off is controlled by the camera program through the camera hot shoe. In Sony's camera series, only DSLR (such as a99, a77II) type cameras send AF assist signals to the hot shoe end, while mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have such signal transmission. So whether AF assist function can be used depends on whether the camera firmware supports this function.

  • X1T-S upgraded to latest firmware custom item Fn-10, when set to 01, can make mirrorless (A9, A7 some models with camera firmware 4.0 and above) AF assist focus light turn on.

  • High-speed sync requires both the light and trigger to support high-speed sync function (V850II, TT600 single-contact flashes only support off-camera high-speed, not on-camera high-speed).

  • ➤ AD200, AD600, AD400Pro, AD600Pro, AD360 first generation, AR400, V850II, TT600 need to enable high-speed sync function on the light. Press or long press the corresponding button to enable high-speed sync.

  • This situation is often caused by using multi-contact flashes, because multi-contact flashes have longer communication interaction time with the camera, while single-contact flashes do not, such as TT520II

  • Reset camera to factory settings

  • This is caused by the on-camera light diffusion panel being pulled out or not pushed in place.

  • TT350 showing 12mm cannot zoom problem is the same as 14mm above

  • SKII DPII and other second-generation new lights have two power output display modes, can be switched to X.X decimal point display through XT32 XT16 transmitter, press and hold the SET button to turn on, you can restore the default settings to fractional power display.
 

  • Because this type of studio light has several power output types (1/1-1/16, 1/1-1/128, 6.1-10.0, 1.0-3.0, 5.0-10.0), can be switched through FT16, XT16, XT32 transmitter. Long press SET key to switch display mode.

  • Press and hold S1/S2 and BUZZ buttons simultaneously to restore factory settings

  • The flash may have turned on high-speed flash mode (freeze mode), in which the color temperature will be higher. Long press C.FN button --> select F1 --> select OFF (constant color temperature mode), or please set the camera white balance to auto (QT second generation and above are all like this)

  • In high-speed sync mode, the flash color temperature will decrease (drop about 700K), please set the camera white balance to auto

  • After turning on AD600proII, press the menu button to enter custom settings, select the identification number in the wireless options, and select the ID number through the knob
 

  • Remove the battery, press and hold the power button for more than two seconds to release power, then reconnect the computer and light.
 

  • Double-click the X1 transmitter CH button (the transmitter channel is consistent with the light channel).

  • First, this function is for photography work that needs to take many photos in the same scene and all photos need background removal, users who have 2 lights or more that support the mask function can use it. That is, one group of lights illuminates the background, another group of lights illuminates the subject, set the order of these two groups of flashes, normally shoot two consecutive photos, so that when post-processing, you can quickly select different backgrounds.

  • This is because the flash has color temperature mode enabled. In color temperature mode, each level maintains constant voltage. After increasing the level and then decreasing it, the first shot needs to discharge, otherwise the first photo will be more exposed than subsequent ones; the buzzer sound and indicator flashing are also normal working performance in this mode, not a product fault. You can turn off the buzzer in the menu
 

  • Double-click X1T transmitter's CH key (transmitter and flash channel must be consistent)

  • For AD-L led lamp head, please upgrade AD200 firmware, this is because the lamp body cannot recognize this lamp head.

  • Strobe mode does not support high-speed sync, high-speed sync mode is only available in TTL or M mode

  • First, this function is for photographers who need to take many photos in the same scene and all photos need background removal, users who have two lights or more than two groups of lights that support the mask function can use it. That is, one group of lights illuminates the background, one group of lights illuminates the subject, set the order of these two groups of flashes, normally shoot two consecutive photos, so that when post-processing, you can quickly select the corresponding area for cutout use
 

  • Need to press the mode button on the light to switch to high-speed sync mode, minimum output is one-sixteenth.

Trigger

  • Canon R series cameras cannot send AF assist signals to the hot shoe, and can only use the camera's built-in AF assist light
 

  • When installing the flash/trigger on the camera, Fuji cameras will force display TTL mode instead of manual mode, but this display difference on the camera has no effect on our flash/trigger functions. That is to say, when the trigger is set to M mode, the flash will follow M mode and can use the adjustment function normally.
 

  • Different models have different internal functional designs, so they will not work this way.
 

  • Canon R series mirrorless cameras do not support external autofocus and only allow the use of built-in autofocus.

  • Unlike some older DSLR cameras, Canon mirrorless cameras generally do not have a dedicated interface to connect external autofocus systems/modules. This is related to the principle of mirrorless cameras, and we currently have no solution.

  • By the way, the autofocus in the flash or trigger is correct, but you find that the camera has not activated the autofocus assist beam, this is because the camera already has correct autofocus. This is normal, this is how it works.

 

  • Let the camera restore factory settings, then try using Godox products again

  • Check if the flash or trigger has recognized the camera icon; this situation is most likely caused by poor contact of the hot shoe contacts. It is recommended to clean the contacts or replace the hot shoe (It is also worth noting that: Godox on-camera flashes and triggers (2.4GX system) series except V350 and TT350 will not recognize and display the camera icon, other on-camera lights and triggers can display, which can be used to determine whether the light or trigger is communicating normally with the camera)

  • The flash may have entered self-protection mode due to continuous high-power use causing the lamp head to overheat. Check if there is an overheat warning indicator on the light

  • It may also be caused by aging of the flash tube after prolonged use

  • This phenomenon is mostly caused by abnormal communication between the flash and camera. Check if the flash or trigger displays a small camera icon (only V350 and TT350 do not display). If not displayed, it means there is a problem with the hot shoe and poor contact. It is recommended to clean the metal contacts or replace the hot shoe

  • Check if the firmware is the latest version

  • There is a wireless setting in Sony camera settings that also needs to be in the off state to successfully trigger the on-camera flash
 

  • This is because after setting compensation on the transmitter's compensation function, the flash will increase or decrease according to the transmitter's compensation, but the compensation value will not be displayed on the flash. This is compensation added for this transmitter. When another trigger triggers this flash, it will not compensate flash output. The flash itself also has TTL compensation function. When we set compensation on this flash, any TTL trigger triggering this flash can get compensated flash output.
 

  • Long press CH button on transmitter for three seconds to enter custom settings

  • X1T-C Fn-10 Press GR button to select and adjust ID number with dial

  • X1T-N Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-S Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-F Fn-12 Press GR button to select and adjust ID number with dial

  • X1T-O Fn-10 Press GR button to select and adjust ID number with dial

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X2T: Press MENU button to enter custom settings, find ID option and set with dial

  • Xpro: Press MENU button to enter custom settings, find ID option and set with dial

  • XproII: Press MENU button to enter custom settings, find icon to find ID option and set with dial

  • X3: After turning on, press power button and mode button or swipe down screen to display custom settings screen Settings》Wireless settings》Identification number Select identification number and rotate knob or directly slide the number in identification number

  • The AF assist light turning on and off is controlled by the camera program through the camera hot shoe. In Sony's camera series, only DSLR (such as a99, a77II) type cameras send AF assist signals to the hot shoe end, while mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have such signal transmission. So whether AF assist function can be used depends on whether the camera firmware supports this function.

  • X1T-S upgraded to latest firmware custom item Fn-10, when set to 01, can make mirrorless (A9, A7 some models with camera firmware 4.0 and above) AF assist focus light turn on.

  • Please upgrade to latest firmware (X1C V15 and above, X1N V16 and above, X1S V13 and above)

  • Add ultra-short range (within 30cm) trigger option: Press and hold TEST button then turn on, wait until STATUS indicator flashes 2 times then release, enter this option wireless remote control distance is 0 to 30 meters.

  • Xpro short-range mode please press MENU button to enter custom settings DIST item to switch

  • Long press CH button on transmitter to enter custom setting items (for function descriptions, please refer to manual custom list - latest electronic manual available on official website)

  • X1T-C (C.Fn-09 set to on)

  • X1T-N (C.Fn-10 set to on)

  • X1T-S (C.Fn-09 set to on)

  • X1T-F (C.Fn-10 set to on)

  • X1T-O (C.Fn-09 set to on)

  • X2T--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • Xpro--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • X1 new firmware version, XPro and flash have ID settings, need both channel and ID to be set consistently to trigger.

  • X1 ID setting: Long press CH button on transmitter for 3 seconds to enter custom settings

  • X1T-C, X1T-O: Fn-10, press GR button ➩ adjust dial to select ID value;

  • X1T-N, X1T-S: Fn-11, press GR button ➩ adjust dial to select ID value;

  • X1T-F: Fn-12, press GR button ➩ adjust dial to select ID value;

  • Flash wireless ID setting: In custom C.Fn-ID (AD200: C.Fn-F7)

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X1 new firmware version, XPro and flash have ID settings, need both channel and ID to be set consistently to trigger.

  • X1 ID setting: Long press CH button on transmitter for 3 seconds to enter custom settings

  • X1T-C, X1T-O: Fn-10, press GR button ➩ adjust dial to select ID value;

  • X1T-N, X1T-S: Fn-11, press GR button ➩ adjust dial to select ID value;

  • X1T-F: Fn-12, press GR button ➩ adjust dial to select ID value;

  • Flash wireless ID setting: In custom C.Fn-ID (AD200: C.Fn-F7)

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • These three models currently have no updates and do not support high-speed sync on R series cameras (currently only R5 camera is supported)

  • 1. In multi-group display, press button to turn on or off multi-group modeling lights;

  • 2. In multi-group display, press group button to select group or in single group display, press button to turn on or off that group's modeling light

  • Unused groups should be set to off state. Active groups switch to M output. TTL mode requires pre-flash time so it will slow down continuous shooting speed.
 

  • Strobe mode does not support high-speed sync, high-speed sync mode is only available in TTL or M mode

  • Long press CH button on transmitter for three seconds to enter custom settings

  • X1T-C Fn-10 Press GR button to select and adjust ID number with dial

  • X1T-N Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-S Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-F Fn-12 Press GR button to select and adjust ID number with dial

  • X1T-O Fn-10 Press GR button to select and adjust ID number with dial

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X2T: Press MENU button to enter custom settings, find ID option and set with dial

  • Xpro: Press MENU button to enter custom settings, find ID option and set with dial

  • XproII: Press MENU button to enter custom settings, find icon to find ID option and set with dial

  • X3: After turning on, press power button and mode button or swipe down screen to display custom settings screen Settings》Wireless settings》Identification number Select identification number and rotate knob or directly slide the number in identification number

  • This is because the flash has color temperature mode enabled. In color temperature mode, each level maintains constant voltage. After increasing the level and then decreasing it, the first shot needs to discharge, otherwise the first photo will be more exposed than subsequent ones; the buzzer sound and indicator flashing are also normal working performance in this mode, not a product fault. You can turn off the buzzer in the menu

 

  • Check if the trigger firmware is the latest version. Upgrade the firmware to the latest version

  • These three models currently have no updates and do not support high-speed sync on R series cameras (currently only R5 camera is supported)

  • Long press CH button on transmitter for three seconds to enter custom settings

  • X1T-C Fn-10 Press GR button to select and adjust ID number with dial

  • X1T-N Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-S Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-F Fn-12 Press GR button to select and adjust ID number with dial

  • X1T-O Fn-10 Press GR button to select and adjust ID number with dial

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X2T: Press MENU button to enter custom settings, find ID option and set with dial

  • Xpro: Press MENU button to enter custom settings, find ID option and set with dial

  • XproII: Press MENU button to enter custom settings, find icon to find ID option and set with dial

  • X3: After turning on, press power button and mode button or swipe down screen to display custom settings screen Settings》Wireless settings》Identification number Select identification number and rotate knob or directly slide the number in identification number

  • The AF assist light turning on and off is controlled by the camera program through the camera hot shoe. In Sony's camera series, only DSLR (such as a99, a77II) type cameras send AF assist signals to the hot shoe end, while mirrorless cameras (a7, a9 some models) before firmware 4.0 did not have such signal transmission. So whether AF assist function can be used depends on whether the camera firmware supports this function.

  • X1T-S upgraded to latest firmware custom item Fn-10, when set to 01, can make mirrorless (A9, A7 some models with camera firmware 4.0 and above) AF assist focus light turn on.

  • 1 Both transmitter and flash restore factory settings (X1T transmitter press and hold mode button while turning on, flash press and hold RST dual keys to restore factory settings)

  • 2 Trigger default state channel is CH1 with ABC three groups in ttl mode

  • After on-camera flash restores default, it needs to be set to 2.4g radio receive mode. Please press z button four times to enter flash slave mode (z button is the smaller button on the upper right of the power button). When flash is in slave mode, default channel is CH1 with group A (same channel can trigger, same channel and group can remotely control power and trigger flash, you can set channel and group on the flash yourself, just adjust to the same channel on the transmitter and set corresponding group power)

  • 3 Press test button on transmitter to trigger flash

  • 4 If it still cannot trigger flash, please separate trigger and flash by more than one meter, or turn on trigger's short-range mode (see short-range mode activation item)

  • When the transmitter is on the camera hot shoe, each time you half-press the shutter, the focus signal will wake up the transmitter, so there is no need to set it not to sleep. Of course, when we set this trigger to single-contact mode, it does not sleep, because single-contact mode is when our trigger does not match the camera's hot shoe and can be used by connecting the camera's sync interface through the PC hole on the side of the trigger
 

  • This is because Nikon cameras do not have commands to set on-camera flash mode or output through the camera hot shoe, so the camera cannot set the on-camera flash. Currently X1N's solution is to use the on-camera flash's i-TTL method to simulate other modes and outputs. So the on-camera flash installed on the trigger must be set to i-TTL mode to work normally. Correspondingly, since Canon cameras can set on-camera flash mode and output through the camera hot shoe, X1C trigger can accurately set flash mode and output value.
 

  • Please upgrade to latest firmware (X1C V15 and above, X1N V16 and above, X1S V13 and above)

  • Add ultra-short range (within 30cm) trigger option: Press and hold TEST button then turn on, wait until STATUS indicator flashes 2 times then release, enter this option wireless remote control distance is 0 to 30 meters.

  • Xpro short-range mode please press MENU button to enter custom settings DIST item to switch

  • When Nikon cameras use AF assist focus function of flashes other than Nikon original, it will cause out of focus, reason unknown. Solution is to use camera body's AF assist focus function. Simply turning off AF focus light on transmitter is not enough, must disable AF assist focus on transmitter (C.Fn-06 set to 0), then turn on camera's AF assist focus function (camera custom menu a7 (built-in AF assist illuminator) set to ON).
 

  • X1C Canon version needs to be set to rear curtain sync mode on transmitter (long press CH button to enter custom setting item C.Fn-04 select on to enable rear curtain sync). Rear curtain sync effective shutter range is 30 seconds~1/30 second. When shutter is set to Bulb or shutter faster than 1/30 second, setting is invalid.

  • X1N Nikon version X1T-S Sony version X1T-F Fuji version X1T-O Olympus Panasonic version do not need to be set on transmitter, completely controlled by camera rear curtain sync. If you need to set rear curtain sync, please refer to camera manual.

  • XproC rear curtain sync is displayed as SYNC when function button two is switched

  • XproN,S,F,O similarly also need to set rear curtain sync on camera

  • Only Canon needs trigger or on-camera flash to have rear curtain sync function. Nikon Sony etc. set rear curtain sync on camera, so rear curtain sync function on Nikon Sony etc. flashes has no direct relationship with the flash, depends on when the camera gives the signal

  • Long press CH button on transmitter to enter custom setting items (for function descriptions, please refer to manual custom list - latest electronic manual available on official website)

  • X1T-C (C.Fn-09 set to on)

  • X1T-N (C.Fn-10 set to on)

  • X1T-S (C.Fn-09 set to on)

  • X1T-F (C.Fn-10 set to on)

  • X1T-O (C.Fn-09 set to on)

  • X2T--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • Xpro--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • Double-click X1T transmitter's CH key (transmitter and flash channel must be consistent)

  • If transmitter enters sleep, just half-press shutter to wake it up.

  • If you need to set not to sleep, you can enter X1T transmitter's custom settings and set to single-contact mode (single-contact mode will not have TTL and high-speed sync functions). Single-contact mode is when our trigger does not match the camera's hot shoe, can be used by connecting camera's sync interface through PC hole on side of trigger.

  • X1T-S in January 2018 firmware adjusted custom item Fn-10, when set to 01, can make mirrorless (A9, A7 some models with mirrorless firmware 4.0 and above) AF assist focus light turn on (firmware before 4.0 does not support AF assist focus function).

  • X1 new firmware version, XPro and flash have ID settings, need both channel and ID to be set consistently to trigger.

  • X1 ID setting: Long press CH button on transmitter for 3 seconds to enter custom settings

  • X1T-C, X1T-O: Fn-10, press GR button ➩ adjust dial to select ID value;

  • X1T-N, X1T-S: Fn-11, press GR button ➩ adjust dial to select ID value;

  • X1T-F: Fn-12, press GR button ➩ adjust dial to select ID value;

  • Flash wireless ID setting: In custom C.Fn-ID (AD200: C.Fn-F7)

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X1 new firmware version, XPro and flash have ID settings, need both channel and ID to be set consistently to trigger.

  • X1 ID setting: Long press CH button on transmitter for 3 seconds to enter custom settings

  • X1T-C, X1T-O: Fn-10, press GR button ➩ adjust dial to select ID value;

  • X1T-N, X1T-S: Fn-11, press GR button ➩ adjust dial to select ID value;

  • X1T-F: Fn-12, press GR button ➩ adjust dial to select ID value;

  • Flash wireless ID setting: In custom C.Fn-ID (AD200: C.Fn-F7)

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • There are many reasons for missed flashes, with different solutions. Listed as follows:

  • 1. Transmitter or receiver battery is low. In this case, please confirm the trigger battery is sufficient and the low battery icon is not flashing;

  • 2. Since the trigger uses 2.4GHz for communication, similar frequency communication devices (such as 2.4G WiFi routers, Bluetooth devices) will interfere with communication between triggers, causing missed flashes. Please adjust the trigger's channel setting (recommended +10), find an interference-free channel to work, or turn off other 2.4G devices when working;

  • 3. Please confirm the receiving flash device is ready (flash recycle indicator is lit) and is not in overheat protection or other abnormal states;

  • Please lower the flash power level. If in TTL mode, try changing to M mode (TTL mode requires one pre-flash).

  • 4. Whether the trigger and flash are too close (distance < 0.5m) Please turn on "short-range wireless mode" on the trigger

  • X1 series: Press and hold the Test trigger button, then turn on until the indicator flashes 2 times;

  • Xpro series: Set C.Fn-DIST to 0-30m.

  • X3 series:

  • X3 short-range mode

  • After X3 is turned on, press the power button and mode button or swipe down the screen to display custom settings screen Settings》Trigger distance Select 0-30 meters

  • 5. Check if the trigger firmware is the latest version. Please visit Godox official website (www.godox.com.cn) to check the latest firmware version information.

  • Taking Nikon D810 as an example, select Custom Setting Menu ➩ Bracketing/Flash ➩ Flash Sync Speed ➩ 1/250s (Auto FP). After setting to Auto FP on camera, you can change shutter speed.

  • This is caused by poor contact. In this case, please try in sequence:

  • 1 Turn off - clean contacts - reinstall transmitter

  • 2 Upgrade to latest firmware

  • 3 Return to factory for repair

  • Unused groups should be set to off state. Active groups switch to M output. TTL mode requires pre-flash time so it will slow down continuous shooting speed.
 

  • If using TTL method to trigger flash. Main flash overexposure is mostly because pre-flash output is incorrect or no pre-flash occurred (missed flash). Please refer to missed flash solution methods for checking.

  • Long press CH button on transmitter for three seconds to enter custom settings

  • X1T-C Fn-10 Press GR button to select and adjust ID number with dial

  • X1T-N Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-S Fn-11 Press GR button to select and adjust ID number with dial

  • X1T-F Fn-12 Press GR button to select and adjust ID number with dial

  • X1T-O Fn-10 Press GR button to select and adjust ID number with dial

  • X1R-C X1R-N X1R-S receiver: Press and hold CH and GR buttons simultaneously while turning on to enter RF ID setting interface. Short press or long press CH button to increase ID value; short press or long press GR button to decrease ID value. After waiting 5s, turn off, ID value is set and saved. Turn on normally, ID value affects RF reception, i.e. ID works.

  • X2T: Press MENU button to enter custom settings, find ID option and set with dial

  • Xpro: Press MENU button to enter custom settings, find ID option and set with dial

  • XproII: Press MENU button to enter custom settings, find icon to find ID option and set with dial

  • X3: After turning on, press power button and mode button or swipe down screen to display custom settings screen Settings》Wireless settings》Identification number Select identification number and rotate knob or directly slide the number in identification number

  • Long press CH button on transmitter to enter custom setting items (for function descriptions, please refer to manual custom list - latest electronic manual available on official website)

  • X1T-C (C.Fn-09 set to on)

  • X1T-N (C.Fn-10 set to on)

  • X1T-S (C.Fn-09 set to on)

  • X1T-F (C.Fn-10 set to on)

  • X1T-O (C.Fn-09 set to on)

  • X2T--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • Xpro--Press MENU button to enter custom settings, find SHOOT option and select APP mode

  • The flash focal length needs to be set to A (AUTO), then the trigger can change it, but the flash will not synchronously display the change

  • Turn the AF assist light switch button on the side of the trigger to ON. When your camera cannot focus, it will automatically light up. After focusing is complete, the focus light will automatically turn off;

  • Camera focus mode should be set to AF-S (usually in low light environments or when covering the lens for testing)

  • Cannot be paired because they have different built-in wireless communication modules

  • First ensure that both the camera and trigger (button next to power button) AF assist button are turned on, and firmware is the latest version

  • Switch camera focus mode to AF-S (single autofocus)

  • This is how Nikon triggers work. Nikon original flashes also behave this way when used wirelessly. The reason should be that the camera's wireless control restricts changes

  • This is normal. The actual output power of the light is consistent with the power displayed on the trigger
 

  • X2TF trigger does not support in-camera mode adjustment. Direct on-camera flash can be adjusted
 

  • Flash ZOOM needs to be adjusted to Auto(A) mode to respond
 

  • Long press MENU button for 2 seconds

General

  • X1 Transmitter: Press and hold CH button while turning on to reset

  • Xpro: Press and hold both RST buttons to reset

  • X2T: Press and hold MODE button while turning on to reset

  • XproII: Press and hold both middle function buttons for 2 seconds, screen shows RESET with CANCEL and OK options below, rotate SET dial to select OK and press SET button, automatically returns to main interface indicating factory reset complete

  • X3: Visible in settings interface by scrolling down. After X3 is turned on, press power button and mode button or swipe down screen to display custom settings screen Settings》Factory Reset, select and confirm to restore factory settings

  • V1/V1Pro/AD100Pro/V860III: Press and hold both RST buttons to reset

  • TT350/V350: Press and hold mode button while turning on to view firmware version and restore default settings

  • TT685/V860II/AD360II/AD200: Press and hold both RST buttons to reset

  • AD400pro: Press MENU button to enter custom settings, select RESET option, YES to reset

  • AD600: Press MENU button to enter custom settings, select RESET option, YES to reset

  • AD600pro: Press MENU button to enter custom settings, select RESET option, YES to reset

  • AD600proII: After turning on, press menu button to enter custom settings, select factory reset option, select yes to restore factory settings

  • SKII/DPII: Press SET button while turning on to reset

  • DPIII/QTII/QTIII: Press and hold both RST buttons to reset

  • Search on Baidu for how to disable driver signature enforcement for your computer system, then reinstall G1 software after disabling
 

  • 1. First download and install GODOX G1 program/GODOX G2 program/GODOX G3 program (win/mac)

  • 2. Then select and download the corresponding product firmware file (files in the firmware upgrade list should use the corresponding upgrade program. *.fri suffix files use G1 program to upgrade, *.dfu suffix files use G2 program to upgrade, *.bin suffix files use G3 program to upgrade)

  • 3. Click the "File Selection" button in G1/G2/G3 program and select the firmware file for the corresponding product

  • 4. Connect computer and product (prepare Android phone data cable Micro-USB or Type-c interface for corresponding product)

  • 5. Select "Connect Device" in G1 program, prompt connection successful (if connection fails, check if data cable can read data or if port is connected correctly, try changing data cable or USB data interface or computer)/G2/G3 programs generally connect automatically (connection issues same as G1)

  • 6. Select "Upgrade", prompt upgrade complete.

  • Note! If you have successfully upgraded other Godox products before, and only the current product connection fails, you can try to cancel the system's digital certificate and upgrade again.

  • X1 Transmitter: Press and hold MODE button while turning on to view

  • X1 Receiver: Press and hold GR button while turning on to view

  • Xpro: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen

  • X2T: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen

  • XproII: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen

  • X3: Visible in settings interface by scrolling down

  • TT350/V350: Press and hold mode button while turning on to view firmware version and restore default settings

  • TT685/V860II/AD360II: Long press the function button in the lower left corner of the screen (Zm/C.Fn)

  • V1/V1Pro/AD100Pro/V860III/TT685II: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen

  • AD200/AD200Pro: Press and hold mode button while turning on to view

  • AD400Pro: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen

  • AD600/AD600BM/AD600PRO: Press MENU button to enter custom settings, firmware version displayed in upper right corner of screen